Introduction
Sargam Industries, a leader in the plating industry, faces a significant challenge: maintaining traceability of components through a complex supply chain. This case study explores how Sargam Industries implemented an effective traceability system to enhance operational efficiency and customer satisfaction.
The Background
- Plating processes often prohibit direct marking on components, making traditional tracking methods infeasible.
- Shipments often contain materials linked to multiple POs, complicating the tracking process.
- Traditional manual tracking methods are prone to errors and can be easily manipulated, reducing reliability.
The Solution provided by Sargam
To address these challenges, Sargam Industries developed an advanced traceability system integrated into their plating process. The solution included:
To address these challenges, Sargam Industries developed an advanced traceability system integrated into their plating process. The solution included:
Execution and Outcome
The implementation of the digital traceability system at Sargam Industries led to several significant outcomes:
- Enhanced Traceability
- Improved Accuracy
- Efficient Complaint Resolution
- Operational Efficiency
- Environmental Impact
- Customer Trust